• Identity & contact information (name, email, phone, address).

• Health information where relevant to treatment (medical history, allergies, pregnancy).

• Booking details and appointment history.

• Payment details (we use third-party payment processors so we do not store full card details).

We use appropriate technical and organisational measures to protect personal data. While we take steps to protect your data, no system is 100% secure.

• Appointment records and health data: retained for [7 years] in line with industry guidance.

• Marketing data: retained until you unsubscribe.

• Legal/financial records: retained as required by law (6–7 years). 

We may update this policy. The latest version will always be on our website with the “last updated” 2026